Central Security Warranty

For those of you who didn't know my place was broken into back in July. The burglars got away with some stuff and although the police think they got the guys that did it I am not convinced. Anyway in the process they ripped out part of the alarm system which has sense been repaired, or so I thought.

This morning I accidentally set off the alarm when taking the trash out and a few minutes later got a call from the alarm company. Unfortunately I was unaware the alarm was going off as the audible alarm did not sound. I called the repair department to have someone come out and fix it, at which time they told me that damage due to a break-in is not covered under the extended warranty?! Seem kind of odd that a warranty for an alarm system does not cover damage due to a break in. They told me that if a technician had to come out I would most likely be charged for the repair. I then asked them to put the alarm in test mode to see if it was something simple I could fix, about 10 min later I found that when the alarm was last repaired (by a general contractor) that the audible alarm had been wired incorrectly. I was kind of dumbfounded as the problem was that the guy that wired it hooked up the leads backward. The red wire (power i imagine) was hooked to the black (ground) on the speaker and black to red. Simple fix red to red, black to black done. Tested everything works fine now.

Kinda scary to think for the past 3 months that the thing hasn't been functioning properly, guess it pays to have some basic electrical knowledge. ;)